Use the form below to contact us or call us at 800.769.0159
Hours of operation:
Use the form below to contact us or call us at 800.769.0159
Hours of operation:
800 Railhead Road #316
Fort Worth TX, 76106, USA
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How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
in accordance with the Texas Business & Commerce Code:
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of UNV. The collective work includes works that are licensed to UNV. Copyright 2003, UNV ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with UNV or purchasing UNV products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with UNV or to purchase UNV products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by UNV. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of UNV used in the site are trademarks or registered trademarks of UNV
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, UNV disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. UNV does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. UNV does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
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UNV shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if UNV has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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Ultimate Night Vision stocks and distributes night vision components as well as complete systems for retail, wholesale, and government agencies. UNV also offers a nationwide night vision rental program.
We are fanatical night hunters and night vision enthusiasts. Night hunting is not only our pastime, but a gateway to understanding our customers. We don't just sell night vision, we use night vision and thermal imaging frequently to educate customers and during our night hunts.
Since our company's founding, we here at Ultimate Night Vision strive to deliver every order with a high level of commitment to quality and customer service. Our goal is to share some of the knowledge we have gathered to educate and inform the public on night vision and thermal imaging's capabilities and limitations. Ultimate Night Vision offers a large selection of Image Intensification(I^2), digital, and thermal night vision devices, but we don't offer every device out there. We only sell quality night vision gear. We carry many brands and are continually trying new brands and products to add to our product offering. We specialize in delivering night vision products to our customers through our over the top customer service and a highly educated technical support team.
Ultimate Night Vision offers rentals to give our customers access to expensive equipment previously reserved for government, professionals, and deep pockets. At Ultimate Night Vision, we pioneered the night vision rental business. In 2012 we started off by offering a new service to allow customers the ability to rent thermal scopes for as little as a couple hundred dollars. Since then, our rental fleet has grown as we have continually added the thermal night vision devices that we have seen evolve into the most popular, rugged, and easy to use devices on the market. We do not rent anything that we don't also sell. This was the original intent of the rental program; to allow customers to try before you buy. Our rental service offers the first hand knowledge that comes with a night vision device in the field that other companies simply can't offer. We price match and include a rental in the price match on some of our thermal imaging and top of the line I^2 devices. Our goal is to give every customer the ultimate selection, pricing, and customer service based buying experience.
We offer a 15 day refund policy on all products. You may return new, unused, and resalable items for a refund within 15 days of delivery. All refunds are subject to a 10% restocking fee unless the product was received inoperable. If the product was received inoperable we will gladly exchange or fully refund your purchase. You must notify UNV within 48 hours of receipt to request a full refund on an inoperable item. Refunds will be paid by cashiers check and may take 7-10 days to process. To request a refund on an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number. Our refund policy is subject to our inspection of the condition and use of returned items.IMPORTANT NOTE: If your order is returned without an RMA number it will not be accepted.
We offer a 15 day return and exchange policy on all items. You may return new, unused, and resalable items for an exchange within 15 days of delivery at no cost. The item must be returned to UNV in its original product packaging within 15 days of delivery. Our return policy is subject to our inspection of the condition and use of returned items. To return and exchange an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number.
We offer a rental program to let you try before you buy. In most cases 100% of a rental can be applied to the purchase of a new unit. Our rental program allows you to use the product in the field as if you owned the product.
We allow rental cancellations up to 72 hours in advance of the rental ship date for a full refund. Late cancellations will not receive any refunds. Early returns will not receive any refunds. Please see enclosed rental documentation for details on rental returns. Late fees may apply.
We have a rental program and a highly educated technical support and sales team to help you make the best buying decision for your needs. Please use these resources to ask questions or try products before you purchase. We want you to be happy with your purchase and will help you find the best product for your needs before your purchase.
Our experienced staff can guide you through the process of purchasing and offer years of field experience. We will spend time with you to help you understand the best applications, capabilities, and limitations of each product you are considering.Please contact customer service at 800.769.0159 for more information on returning an item.