800 Railhead Road #316
Fort Worth TX, 76106, USA
What information do we collect?
in accordance with the Texas Business & Commerce Code:
It is the policy of Ultimate Night Vision to protect the confidential nature of
all personal information obtained from lessors and customers. Except as
disclosed in this agreement, we will not intentionally disclose personal
information, including Social Security numbers, to third parties without
Ultimate Night Vision will from time to time request a Social Security number
if it is necessary for us to use the number when performing background
checks, credentialing checks, and citizenship verification checks. We will only
use the Social Security number as means of identification with a federal or
regulatory authority, background check service, credit check service, etc. or
as otherwise allowed by you.
Ultimate Night Vision protects Social Security numbers as it protects all of
its lessor’s and customer’s confidential information. We use commercially
reasonable safeguards on our computer system to prevent unauthorized access of
confidential information, including Social Security numbers. Although security
cannot be guaranteed, we maintain physical, electronic, and procedural
safeguards that comply with reasonable commercial standards.
Employees and contractors are asked to sign Confidentiality Agreements with Ultimate
Night Vision. Only the employees and staff of Ultimate Night Vision have access
to the Social Security numbers in our records. All employees and staff will
hold this information in confidence and will not release it to people outside
firm, except as agreed by you or required by law.
Ultimate Night Vision will dispose of its business records that contain
personal information by modifying the personal information to make it
unreadable or undecipherable. We may make personal information unreadable by
shredding, erasing, or other means. We may also dispose of personal information
by contracting with a person engaged in the business of disposing of records
that contain confidential information.
Ultimate Night Vision stocks and distributes night vision components as well as complete systems for retail, wholesale, and government agencies. UNV also offers a nationwide night vision rental program.
We are fanatical night hunters and night vision enthusiasts. Night hunting is not only our pastime, but a gateway to understanding our customers. We don't just sell night vision, we use night vision and thermal imaging frequently to educate customers and during our night hunts.
Since our company's founding, we here at Ultimate Night Vision strive to deliver every order with a high level of commitment to quality and customer service. Our goal is to share some of the knowledge we have gathered to educate and inform the public on night vision and thermal imaging's capabilities and limitations. Ultimate Night Vision offers a large selection of Image Intensification(I^2), digital, and thermal night vision devices, but we don't offer every device out there. We only sell quality night vision gear. We carry many brands and are continually trying new brands and products to add to our product offering. We specialize in delivering night vision products to our customers through our over the top customer service and a highly educated technical support team.
Ultimate Night Vision offers rentals to give our customers access to expensive equipment previously reserved for government, professionals, and deep pockets. At Ultimate Night Vision, we pioneered the night vision rental business. In 2012 we started off by offering a new service to allow customers the ability to rent thermal scopes for as little as a couple hundred dollars. Since then, our rental fleet has grown as we have continually added the thermal night vision devices that we have seen evolve into the most popular, rugged, and easy to use devices on the market. We do not rent anything that we don't also sell. This was the original intent of the rental program; to allow customers to try before you buy. Our rental service offers the first hand knowledge that comes with a night vision device in the field that other companies simply can't offer. We price match and include a rental in the price match on some of our thermal imaging and top of the line I^2 devices. Our goal is to give every customer the ultimate selection, pricing, and customer service based buying experience.
We offer a 15 day refund policy on all products. You may return new, unused, and resalable items for a refund within 15 days of delivery. All refunds are subject to a 10% restocking fee unless the product was received inoperable. If the product was received inoperable we will gladly exchange or fully refund your purchase. You must notify UNV within 48 hours of receipt to request a full refund on an inoperable item. Refunds will be paid by cashiers check and may take 7-10 days to process. To request a refund on an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number. Our refund policy is subject to our inspection of the condition and use of returned items.
We offer a 15 day return and exchange policy on all items. You may return new, unused, and resalable items for an exchange within 15 days of delivery at no cost. The item must be returned to UNV in its original product packaging within 15 days of delivery. Our return policy is subject to our inspection of the condition and use of returned items. To return and exchange an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number.
We offer a rental program to let you try before you buy. In most cases 100% of a rental can be applied to the purchase of a new unit. Our rental program allows you to use the product in the field as if you owned the product.
We allow rental cancellations up to 72 hours in advance of the rental ship date for a full refund. Late cancellations will not receive any refunds. Early returns will not receive any refunds. Please see enclosed rental documentation for details on rental returns. Late fees may apply.
We have a rental program and a highly educated technical support and sales team to help you make the best buying decision for your needs. Please use these resources to ask questions or try products before you purchase. We want you to be happy with your purchase and will help you find the best product for your needs before your purchase.
Our experienced staff can guide you through the process of purchasing and offer years of field experience. We will spend time with you to help you understand the best applications, capabilities, and limitations of each product you are considering.