Login

Ultimate Night Vision Privacy Policy

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include UNV. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

Ultimate Night Vision has adopted the following Privacy Policy in accordance with the Texas Business & Commerce Code:

It is the policy of Ultimate Night Vision to protect the confidential nature of all personal information obtained from lessors and customers. Except as disclosed in this agreement, we will not intentionally disclose personal information, including Social Security numbers, to third parties without authorization.

Ultimate Night Vision will from time to time request a Social Security number if it is necessary for us to use the number when performing background checks, credentialing checks, and citizenship verification checks. We will only use the Social Security number as means of identification with a federal or regulatory authority, background check service, credit check service, etc. or as otherwise allowed by you.

Ultimate Night Vision protects Social Security numbers as it protects all of its lessor’s and customer’s confidential information. We use commercially reasonable safeguards on our computer system to prevent unauthorized access of confidential information, including Social Security numbers. Although security cannot be guaranteed, we maintain physical, electronic, and procedural safeguards that comply with reasonable commercial standards.

Employees and contractors are asked to sign Confidentiality Agreements with Ultimate Night Vision. Only the employees and staff of Ultimate Night Vision have access to the Social Security numbers in our records. All employees and staff will hold this information in confidence and will not release it to people outside firm, except as agreed by you or required by law.

Ultimate Night Vision will dispose of its business records that contain personal information by modifying the personal information to make it unreadable or undecipherable. We may make personal information unreadable by shredding, erasing, or other means. We may also dispose of personal information by contracting with a person engaged in the business of disposing of records that contain confidential information.

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of UNV. The collective work includes works that are licensed to UNV. Copyright 2003, UNV ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with UNV or purchasing UNV products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with UNV or to purchase UNV products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by UNV. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of UNV used in the site are trademarks or registered trademarks of UNV

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, UNV disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. UNV does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. UNV does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
UNV shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if UNV has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a UNV product is mistakenly listed at an incorrect price, UNV reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. UNV reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, UNV shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by UNV without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
UNV may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to UNV.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of UNV products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of UNV products) must be commenced within one (1) year after the claim or cause of action arises. UNV's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. UNV may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a UNV or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
UNV does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, UNV is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, UNV reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to UNV in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless UNV, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, UNV may link to sites operated by third parties. However, even if the third party is affiliated with UNV, UNV has no control over these linked sites, all of which have separate privacy and data collection practices, independent of UNV. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, UNV seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

The Ultimate source for night vision.

Ultimate Night Vision stocks and distributes night vision components as well as complete systems for retail, wholesale, and government agencies. UNV also offers a nationwide night vision rental program.

We are fanatical night hunters and night vision enthusiasts. Night hunting is not only our pastime, but a gateway to understanding our customers. We don't just sell night vision, we use night vision and thermal imaging frequently to educate customers and during our night hunts.

Since our company's founding, we here at Ultimate Night Vision strive to deliver every order with a high level of commitment to quality and customer service. Our goal is to share some of the knowledge we have gathered to educate and inform the public on night vision and thermal imaging's capabilities and limitations. Ultimate Night Vision offers a large selection of Image Intensification(I^2), digital, and thermal night vision devices, but we don't offer every device out there. We only sell quality night vision gear. We carry many brands and are continually trying new brands and products to add to our product offering. We specialize in delivering night vision products to our customers through our over the top customer service and a highly educated technical support team.

Ultimate Night Vision offers rentals to give our customers access to expensive equipment previously reserved for government, professionals, and deep pockets. At Ultimate Night Vision, we pioneered the night vision rental business. In 2012 we started off by offering a new service to allow customers the ability to rent thermal scopes for as little as a couple hundred dollars. Since then, our rental fleet has grown as we have continually added the thermal night vision devices that we have seen evolve into the most popular, rugged, and easy to use devices on the market. We do not rent anything that we don't also sell. This was the original intent of the rental program; to allow customers to try before you buy. Our rental service offers the first hand knowledge that comes with a night vision device in the field that other companies simply can't offer. We price match and include a rental in the price match on some of our thermal imaging and top of the line I^2 devices. Our goal is to give every customer the ultimate selection, pricing, and customer service based buying experience.

Refund Policy

We offer a 15 day refund policy on all products. You may return new, unused, and resalable items for a refund within 15 days of delivery. All refunds are subject to a 10% restocking fee unless the product was received inoperable. If the product was received inoperable we will gladly exchange or fully refund your purchase. You must notify UNV within 48 hours of receipt to request a full refund on an inoperable item. Refunds will be paid by cashiers check and may take 7-10 days to process. To request a refund on an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number. Our refund policy is subject to our inspection of the condition and use of returned items.

IMPORTANT NOTE: If your order is returned without an RMA number it will not be accepted.

Exchange Policy

We offer a 15 day return and exchange policy on all items. You may return new, unused, and resalable items for an exchange within 15 days of delivery at no cost. The item must be returned to UNV in its original product packaging within 15 days of delivery. Our return policy is subject to our inspection of the condition and use of returned items. To return and exchange an item you must request an RMA number. Please include the order number and use the contact form here to request an RMA number.

Rentals

We offer a rental program to let you try before you buy. In most cases 100% of a rental can be applied to the purchase of a new unit. Our rental program allows you to use the product in the field as if you owned the product.

We allow rental cancellations up to 72 hours in advance of the rental ship date for a full refund. Late cancellations will not receive any refunds. Early returns will not receive any refunds. Please see enclosed rental documentation for details on rental returns. Late fees may apply.

How to Avoid Returns

We have a rental program and a highly educated technical support and sales team to help you make the best buying decision for your needs. Please use these resources to ask questions or try products before you purchase. We want you to be happy with your purchase and will help you find the best product for your needs before your purchase.

Expert Advice

Our experienced staff can guide you through the process of purchasing and offer years of field experience. We will spend time with you to help you understand the best applications, capabilities, and limitations of each product you are considering.

Please contact customer service at 800.769.0159 for more information on returning an item.

COMPANY

ACCOUNT

SHOPPING

Phone: 800.769.0159

Hours of operation: Monday-Friday 8:30am-5pm
by appointment only

Shipping and Rental Pick-Up Address

The Ultimate source for night vision.

Refund Policy

Exchange Policy

Rentals

How to Avoid Returns

Expert Advice

Phone: 800.769.0159

Hours of operation: Monday-Friday 8:30am-5pm ** by appointment only **

Shipping and Rental Pick-Up Address

The Ultimate source for night vision.

Refund Policy

Exchange Policy

Rentals

How to Avoid Returns

Expert Advice

Hours of operation: Monday-Friday 8:30am-5pm
by appointment only